Twin Tiers Hearing Aid Clinic

Understanding Earwax: Why It’s There, When It’s a Problem, and How to Remove It Safely

Earwax, medically known as cerumen, is something most people don’t think about until it becomes an issue. Although it might seem unpleasant, earwax serves an important purpose. Your ears produce it for a reason. However, when too much accumulates, it can interfere with hearing and cause discomfort. Understanding the role of earwax, the risks of improper removal, and the benefits of consulting a professional can help you care for your ears more effectively.

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The Benefits of Earwax

Earwax is a natural substance produced by glands in the outer part of your ear canal. It consists of sweat, oil, skin cells, and other debris, and acts as a protective barrier. Here are some of its key functions:

  • Protection: Earwax traps dust, bacteria, and other small particles, preventing them from reaching deeper parts of the ear where they could cause infection or damage.
  • Lubrication: It keeps the skin inside the ear from becoming dry and itchy.
  • Cleaning: As earwax naturally moves outward (thanks to activities like chewing or talking), it carries trapped debris away from the ear canal.

For most people, earwax naturally migrates out of the ear, where it can be easily washed away during routine bathing.

When Earwax Becomes a Problem

While earwax is generally harmless and self-regulating, some individuals produce excessive amounts or have ear canals that hinder natural drainage. This can lead to earwax impaction, where wax becomes hard, dry, and builds up in the ear canal.

Symptoms of earwax blockage can include:

  • Reduced hearing or a feeling of fullness in the ear
  • Earache or discomfort
  • Tinnitus (ringing in the ear)
  • Itchiness or odor
  • Dizziness, in more severe cases

Wax buildup can also affect the performance of hearing aids, causing feedback or muffled sound. For those who wear hearing devices, regular monitoring of ear health is especially important.

The Dangers of DIY Removal

It may be tempting to remove earwax yourself using cotton swabs, hairpins, or ear candles; however, these methods are strongly discouraged. Cotton swabs, for example, often push wax deeper into the canal, worsening the blockage. Inserting objects into the ear can also lead to abrasions, infections, or even damage to the eardrum.

Ear candles, although marketed as a natural remedy, are not only ineffective but also pose serious risks such as burns or wax dripping into the ear canal.

Professional Earwax Removal: The Safe Solution

If you suspect a wax blockage or experience symptoms, the safest course of action is to consult a hearing care professional or audiologist. These specialists have the tools and training to remove earwax safely and comfortably.

Professional removal methods include:

  • Irrigation: A gentle stream of warm water is used to flush out the wax.
  • Manual removal: A specialist may use a curette (a small scoop) or suction device under magnification to extract the wax precisely.
  • Microsuction: A low-pressure suction tool is employed under a microscope to safely remove buildup.

These procedures are quick, effective, and typically painless, helping to ensure your hearing remains sharp and your ears stay healthy.

When to Seek Help

Not everyone requires regular earwax removal, but it is wise to have your ears checked if you:

  • Experience hearing loss or ear discomfort
  • Wear hearing aids
  • Have had issues with earwax buildup in the past

Hearing health is closely connected to your overall well-being. Addressing small issues like earwax buildup can prevent larger problems and ensure your ears are functioning as they should.

Summary

Earwax is essential for healthy ears, but when it accumulates, it can lead to issues. Avoid DIY removal methods and instead rely on a hearing care professional for safe, effective treatment. Regular checkups and cleanings can keep your ears clear, your hearing sharp, and your devices functioning properly.

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Corning, NY
115 W. Market Street
Corning, NY 14830
(607) 250-2069
Elmira, NY
2064 Lake Road
Elmira, NY 14903
(607) 250-1437

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Lori Sheehy

Patient Care Coordinator

Lori is currently the patient care coordinator at Ear to Hear in Elmira, NY & has been with us since 2020. She is absolutely wonderful & enjoys talking with our current patients and getting to meet new ones!

Benjamin & Estelle

The Goodest Boy & Girl

Benjamin and Estelle have been coming to work since they were 12 weeks old. They love greeting patients with excitement, hoping for some attention in return. They love sitting on everyone's lap and getting pet. There have been many opportunities for Benjamin and Estelle to be a comfort to those patients who come into our clinics for the first time feeling nervous. The dogs give them a sense of calmness and make them feel more at home. 

Linda Estrada

Patient Care Coordinator

Linda had recently joined Twin Tiers Hearing Aid Clinic in our Corning, NY clinic. She is originally from El Paso, Texas and is new to the Southern Tier area. Linda has an extensive background working in the medical field as office support staff and is extremely welcoming, kind and efficient. When she is not at work, she enjoys the outdoor activities that our surrounding area has to offer and she is also looking forward to the change of seasons that the east coast brings us. 

Megan Fewkes

HIS

Megan has been part of the hearing care industry for the last several years and is the provider in our Corning, NY location. She is very compassionate and caring with our patents and enjoys what she does. Educating the community on hearing loss, cognitive health and tinnitus are a large part of what she does every day. When she is not working, she enjoys the outdoors and spending time with her family and two beautiful girls. 

Sean O'Brien

BC-HIS

Sean is a Nationally Board-Certified Hearing Aid Dispenser licensed to practice in New York State. He has over 30 years of experience in audiometric testing, verification, and hearing aid fitting. Sean was raised in the hearing care industry with his family who owned and operated O'Brien's Hearing Center in Elmira, NY for over 40 years. Sean joined the staff of Twin Tiers Hearing Aid Clinic in 2025 so that he can focus on what he loves to do most, taking care of his patients. He is the main provider in our Elmira, NY clinic.

Adrienne Gilbert

BC-HIS, CEO

Adrienne is a Board-Certified NYS licensed hearing instrument specialist who started in the hearing health care industry as a PCC. She later became a provider and then eventually became a clinic owner.  Adrienne opened Twin Tiers Hearing Aid Clinic in Corning, NY in 2021 with a second location in Elmira NY. She later acquired Ear to Hear located in Auburn and Geneva, NY and later added The Hearing Aid Shop in Bolivar NY.  Adrienne is excited to bring her excellent service and patient centric care to her clinics. She feels that hearing is the pathway to many of life’s great connections, and she finds joy in helping others find those important connections again. Adrienne currently resides in Horseheads NY with her family and dogs.