If getting to our office is a challenge—whether due to mobility issues or a packed schedule—our telehealth services make it easier to stay on top of your hearing care. With today’s advanced technology, many hearing aid adjustments can be handled remotely. Our specialists can fine-tune and program your devices through a secure app on your phone or computer, giving you access to professional support and updates without ever needing to leave your home.
Similar to virtual visits with your doctor, hearing telehealth allows our specialists to assist you remotely with a range of services related to hearing loss, hearing aids, and ongoing care. Using a device with internet access—such as a smartphone, tablet, or computer—you can meet with a hearing professional from the comfort of your home.
To get started, you’ll schedule a virtual appointment with one of our hearing specialists. Before your session, you’ll log in to our secure telehealth platform, where you’ll connect with your provider. While remote hearing services continue to expand, we currently offer support in the following areas:
Online hearing assessments have advanced significantly, offering much more than basic surveys. With professional guidance, you can complete a series of evaluations designed to detect potential hearing issues. While accuracy may vary based on your device and environment, these tests give your provider valuable insights to inform next steps in care.
If hearing aids are recommended, your provider will walk you through your options, explaining how different models fit and function, and what maintenance each type requires. This ensures you make an informed decision based on your needs and lifestyle.
Already using hearing aids? Our team can access your current settings remotely and make precise adjustments—such as fine-tuning volume, optimizing noise reduction, and calibrating directional microphones and tone control—based on your hearing test results and feedback.
If you have questions about how to properly care for your devices, we’ll guide you through cleaning techniques, recommended tools, and best practices to keep your hearing aids performing at their best.
Telehealth is revolutionizing the way we deliver hearing care—making it easier, faster, and more accessible for everyone. Whether you’re unable to visit us in person or simply prefer the convenience of remote support, we’re here to meet your hearing needs virtually with the same level of professional care.
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Lori is currently the patient care coordinator at Ear to Hear in Elmira, NY & has been with us since 2020. She is absolutely wonderful & enjoys talking with our current patients and getting to meet new ones!
Benjamin and Estelle have been coming to work since they were 12 weeks old. They love greeting patients with excitement, hoping for some attention in return. They love sitting on everyone's lap and getting pet. There have been many opportunities for Benjamin and Estelle to be a comfort to those patients who come into our clinics for the first time feeling nervous. The dogs give them a sense of calmness and make them feel more at home.
Linda had recently joined Twin Tiers Hearing Aid Clinic in our Corning, NY clinic. She is originally from El Paso, Texas and is new to the Southern Tier area. Linda has an extensive background working in the medical field as office support staff and is extremely welcoming, kind and efficient. When she is not at work, she enjoys the outdoor activities that our surrounding area has to offer and she is also looking forward to the change of seasons that the east coast brings us.
Megan has been part of the hearing care industry for the last several years and is the provider in our Corning, NY location. She is very compassionate and caring with our patents and enjoys what she does. Educating the community on hearing loss, cognitive health and tinnitus are a large part of what she does every day. When she is not working, she enjoys the outdoors and spending time with her family and two beautiful girls.
Sean is a Nationally Board-Certified Hearing Aid Dispenser licensed to practice in New York State. He has over 30 years of experience in audiometric testing, verification, and hearing aid fitting. Sean was raised in the hearing care industry with his family who owned and operated O'Brien's Hearing Center in Elmira, NY for over 40 years. Sean joined the staff of Twin Tiers Hearing Aid Clinic in 2025 so that he can focus on what he loves to do most, taking care of his patients. He is the main provider in our Elmira, NY clinic.
Adrienne is a Board-Certified NYS licensed hearing instrument specialist who started in the hearing health care industry as a PCC. She later became a provider and then eventually became a clinic owner. Adrienne opened Twin Tiers Hearing Aid Clinic in Corning, NY in 2021 with a second location in Elmira NY. She later acquired Ear to Hear located in Auburn and Geneva, NY and later added The Hearing Aid Shop in Bolivar NY. Adrienne is excited to bring her excellent service and patient centric care to her clinics. She feels that hearing is the pathway to many of life’s great connections, and she finds joy in helping others find those important connections again. Adrienne currently resides in Horseheads NY with her family and dogs.